Our products are digital files that you download immediately, so they cannot be returned. We still want you to be happy with your purchase, so please read how we handle problems.

When we refund or fix

  • The file is damaged, incomplete or will not open, and we cannot fix it for you.
  • The pack you received is not the pack described on the product page.
  • You were charged twice for the same order.

When we do not refund

  • You changed your mind after downloading.
  • You bought a pack you already own.
  • Your software cannot open a format that is listed on the product page.

How to ask

Email kobirulislam.kk@gmail.com within 7 days of purchase with your order number and a short description of the problem. We reply within 2 business days. Approved refunds go back to the original payment method.

Free samples

Try our free sample packs first to check the style and quality before you buy.